Individual Training and Courses for Those who are Employed

On this page :

• Supplementary Courses for Those who are Employed / Training on the Job
• Individual Training
• Telephone Training

Supplementary Courses for Those who are Employed / Training on the Job

These courses are designed for all those who are employed and wish to extend their range of linguistic competence for their daily work. The courses are offered both for employees whose native language is German, and for speakers of other mother tongues. The courses take into account the individual needs of the participants who are invited to make their own choices in designing and selecting

•the language skills (writing, speaking, reading, listening)

•topics such as making appointments, opening meetings, taking minutes, writing progress reports, or engaging in informal conversation

•learning material (materials taken from professional practice, textbooks, and scripts)

•methods of instruction (e.g., group work, role plays, guidance with regard to autonomous learning, etc.)

•media of instruction (video camera, video tapes, PC, internet, cassettes, overhead projector, etc.

•Individual telephone training activities and pronunciation drills in the multimedia language lab are also part of the course.

Before the course starts, we offer you – free of charge – an individual or a group-specific placement test, as well as a conversation regarding the scheme and objective of the course.

Please contact us for more information.

Individual Training

These courses apply to experts and executives who wish to improve their language competence. The courses take into account the individual needs of the participants.

We also arrange, on request, meetings with representatives from various spheres of public life such as news media, politics, administration, and business.

The participants of the course are invited to make suggestions with regard to

•the language skills (writing, speaking, reading, listening)

•topics such as making appointments, opening meetings, taking minutes, writing progress reports, or engaging in informal conversation

•learning material (materials taken from professional practice, textbooks, and scripts)

•methods of instruction (e.g., group work, role plays, guidance concerning autonomous learning, etc.)

•media of instruction (video camera, video tapes, PC, internet, cassettes, overhead projector, etc.

Telephone training activities and pronunciation drills in the multimedia language laboratory are also part of the course.

If you are interested in our intensive training program, which consists of at least four teaching hours per day, we can help you to find suitable accomodation and plan your leisure activities during the period of your course.

Please contact us for more information.

Telephone Training

Making phone calls in a foreign language represents an essential part of today’s professional life. Surveys among business firms have repeatedly stressed the crucial importance of telephone competence in German.

The course is designed for both foreign staff and for employees with German as their mother tongue who want to overcome their “fear” of using the phone and to improve their telecommunicative competence.

The telephone training consists of:

• Typical features of telephone communication
• Specific telephone vocabulary and routine phrases
• Preparing for and taking notes of telephone conversations, leaving messages on the answering machine, using the telephone alphabet, etc.
• Training of standard conversational patterns, e.g. “polite” blocking off, reacting to claims and complaints
• Special rules of behaviour for telephone conversations

By means of our multimedia language lab, we are able to create telephone simulations in a natural setting which helps you to express yourself correctly on the phone, to become aware of, and to successfully apply specific telecommunicative strategies.

We will let you know on request a date of the course.
The course covers 6 x 2 contact hours.
The fee for group classes is 185 EURO including course materials.

Please contact us for more information.